Privacy Policy

1. Introduction

Eltaju Investment Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website, products, and services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Payment and billing information
• Project requirements and specifications
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Click-through and conversion data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our digital products and services
• Process transactions and send related information
• Send technical notices, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Communicate about products, services, and promotional offers
• Monitor and analyze usage patterns and trends
• Personalize your experience and improve our website
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including payment processors, hosting services, and analytics providers.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data centers and infrastructure

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@eltajudigital.com.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.